.png)
.jpg)
.png){kind=small}
Complex Compliance
Dangerous goods, hallmarking, CITES, customs , product compliance - the regulations your 3PL won't touch.
.png){kind=small}
Team Capability
Building teams that own operations, not depend on you to run them.
.png){kind=small}
Complete Solutions
Consulting + Coaching + Strategic partnerships - whatever your problem actually needs.
Operations Consulting
Multi-product, complex Cross-Border Trade
Your 3PL handles 70% of logistics. What about the other 30%? That's where I work: dangerous goods compliance, fine jewellery hallmarking and regulations, exotic skins (CITES), cross-border tax and duty optimization, customs, product and trade compliance. The stuff that's too complex, too regulated, or too niche for standard logistics providers.
Team Coaching
Building Autonomy, Not Dependency
Your team depends on you for everything. You're the bottleneck. Every decision escalates to you.
That's not because your team is incapable. It's because they're underdeveloped. I coach operations leaders and teams to build capability, not dependency. Through 1:1 coaching, team development, and leadership training, your team learns to own operations instead of waiting for you.
Operational House Assessment
Free Diagnostic - Know Where Your Foundations Are Weak
You can't fix what you can't see.
The Operational House Assessment identifies where your operational foundations are solid and where they're crumbling. 6 foundations: Compliance, Process, Systems, People, Data, Strategy. Most businesses focus on the pretty parts (branding, marketing, customer experience) while the foundations crack underneath.
From Head Courier to Operations + Leadership Coach
I didn't plan to become a consultant.
I started as a Head Courier, then logistics management, then Six Sigma Black Belt, then dangerous goods compliance, then fine jewellery, then CITES and exotic skins, then leadership coaching.
My LinkedIn headline is a paragraph. My career path makes no sense on paper.
But here's what it taught me: Operations problems aren't just technical. They're human.
-
You can't fix logistics
without fixing leadership. -
You can't fix systems
without fixing team confidence. -
You can't build processes
without understanding why people resist change.
The Peaceful Revolution approach:
Build whatever it takes so it works without you. Not just systems and processes, but people and teams who own their capability.
Make yourself obsolete. That's how you know it worked.
.png){kind=small}
I work with businesses shipping complex products internationally: fine jewellery, dangerous goods, exotic skins, multi-category e-commerce.
From diagnostics to implementation, consulting to coaching, I bring whatever the problem needs.
John Doe
CTO, Tailswift
